Description
Always There In Home Care provides a range of in-home care services, from hospice support and personal care assistance to sitter services. The agency offers prompt communication, flexibility, and a commitment to meeting clients’ needs, though some reports mention occasional issues with administration and billing. Caregivers are praised for their attentiveness, kindness, and genuine care for clients, with one describing a caregiver as a ‘Godsend.’ However, there are also concerns about reliability, such as a sitter spending most of the shift on the phone and last-minute cancellations, which can lead to frustration. The company’s administration is sometimes criticized for billing errors, lack of empathy, and unprofessional communication, but the care teams themselves are generally described as compassionate and effective.
Highlights:
– In-home care for seniors and elderly
– Sitter services for daytime care
– Hospice care support
– Medication management
– Assistance with personal care tasks (bathing, dressing, toileting)
– Meal preparation
– Companionship
– Coordination with nursing homes
– Administrative support (billing, scheduling)
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