Description
The reviews highlight several key aspects of the service provided. Billing was a concern for one customer, who was expecting assistance with a Medicare Part D prescription and a delivery of medication, but found that OC did not bill from the approved fund as promised. Another customer experienced poor customer service with rude staff and an abrupt call termination, but others had positive experiences with professional, helpful, and timely service from the staff. The Option Care Infusion Center in Memphis received high praise for its professional and caring staff, detailed explanations, personalized care plans, and organized environment, making patients feel comfortable and well-cared for.
Highlights:
– Billing services
– Assistance with insurance coverage (e.g., Medicare Part D)
– Medication delivery
– Infusion therapy
– Customer service support
– Patient education and care coordination
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